Website Privacy Policy
This privacy policy sets out how KathrynRoseNewey.com uses and protects any information that you give KathrynRoseNewey.com when you use this website.
Who we are
Our website address is: https://kathrynrosenewey.com and we are based in the United Kingdom.
If you’re under 18 years old
If you’re under 18 years old, you must get your parent’s/guardian’s permission before you provide any personal information to us. In certain situations, we may require that your parent/guardian aged 18 or older consents first before you provide information or communicate with us.
What personal data we collect and why we collect it
- Contact forms
When visitors contact us via the website contact form, the following data is collected: name, email address and any other data voluntarily submitted as part of their message. This data is collected so we can communicate with you, answer your queries, and act on any requests you make to access or buy goods or services from us, for example, books, worksheets, or writing workshops.
- Email Subscription Services
When visitors sign up for subscriptions via website forms on our website and/or separate landing pages as a result of clicking a lick on our website, the following data is collected: name, email address, IP address, location, date, time, and source of the consent form. This data is collected and stored by our email marketing platform, Mailerlite. You can view their privacy policy at: https://www.mailerlite.com/privacy-policy. We collect this data in order to provide newsletters and marketing communications to you from time to time. When signing up to this service, you will be required to tick that you consent to us sending you this information. You will be able to unsubscribe at any time by clicking ‘unsubscribe’ on any email sent to you by us, or by contacting us at our contact details below.
- Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/ . After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
- Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save out of your account, the login cookies will be removed.
- Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
- Analytics
We use Google Analytics and Monster Insights to collect information on website visitors. This is so we can monitor how many visitors we have to our website, which pages they visit, and from which geographic location, so that we can better understand who our website visitors and customers are and tailor our goods and services to better fit them. The relevant privacy policies can be viewed at: https://www.google.com/policies/privacy/ and https://www.monsterinsights.com/privacy-policy/
- Website hosting
The hosting facilities for this website are currently based within the United Kingdom at ionos.co.uk (formerly known as 1&1.co.uk). Their privacy policy can be viewed at: https://www.ionos.co.uk/terms-gtc/terms-privacy/#c308. In addition, this website uses WordPress website management software and their privacy policy can be viewed at: https://en-gb.wordpress.org/about/privacy/.
- Payments
Financial transactions relating to our website and services may be handled by our payment services providers, Paypal.com. We do not hold any of your banking or card details, and we will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can access their privacy policy at: https://www.paypal.com/webapps/mpp/ua/privacy-full.
What third parties we receive data from
We may receive data such as child’s name, child’s age, parent’s or guardian’s name, email address, telephone number and relevant health information of those who have booked writing coaching sessions, author talks, writing workshops or other goods or services offered by our website, which are provided jointly with other corporations or venues such as bookstores, halls, schools or fairs. This sharing of data is in order for us to carry out our usual business activities and to provide the goods and/or services ordered by you in accordance with your requests, as well as for emergency contact purposes. This data will be kept indefinitely after the provision of goods and services, so as to match any future requests with enquirers or customers and to tailor services to their needs.
What automated decision making and/or profiling we do with user data
We may segregate email marketing subscribers based on their behaviour when we send them emails, such as those who don’t click on a specific website link sent to them in our newsletter. We do this so that we may send different email newsletters to different subscribers for the purposes of understanding our subscribers and customers better and tailoring the content we send to them. Subscribers will be able to unsubscribe at any time by clicking ‘unsubscribe’ on any email sent by us, or by contacting us at our contact details below.
Who we share your data with
We never sell, distribute, or lease your data or share it with anyone or any corporation, except where it is required to be shared by law, or where it is necessary to be shared in order for us to carry out our usual business activities, such as where it is necessary for another website/corporation to access that information to carry out the services they provide to us, for example, financial transactions or other services as detailed above, or when we partner with another website and/or provider to supply you with the goods and/or services you have ordered from us, such as books or writing workshops.
Visitor comments may be checked through an automated spam detection service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have contacted us via the website’s contact form, email, telephone, post or via subscribing to our email newsletters through website forms or separate landing pages, or via third parties, this data is retained indefinitely. This is so that we can recognise subscribers and customers and process their requests or queries in accordance with any previous relevant information they have provided.
We may process any of your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedures. We will do this only when required by law and for the protection and assertion of our legal rights, your legal rights and the legal rights of others.
What rights you have over your data
If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have contacted us via the website’s contact form, email, telephone, post or via subscribing to our email newsletters through website forms or separate landing pages, or via third parties, you can request to receive an exported file of the personal data we hold about you and/or your child, including any data you have provided to us. You can also request that we erase any personal data we hold about you and/or your child. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have queried or booked products or services we offer via a third party such as a school, hall or bookstore, you will need to contact the third party to request to receive an exported file of the personal data they hold about you and/or your child, including any data you have provided to them. You can also request that they erase any personal data they hold about you and/or your child. This does not include any data they are obliged to keep for administrative, legal, or security purposes. You will need to contact the third party directly to view their Privacy Policy, which may be different to ours.
How we protect your data
This website is protected with a Secure Sockets Layer (SSL) encryption system. The advantages of SSL encryption can be viewed at: https://www.ionos.co.uk/help/ssl-certificates/before-installation/what-is-an-ssl-certificate/
What data breach procedures we have in place
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Once we discover, or are notified by any of our website service providers of any serious data breaches, you will be contacted by us within 72 hours.
Industry regulatory disclosure requirements
This privacy policy is in effect from 25 May 2018.
Amendments
We may amend this privacy policy, when our website and/or goods and services change, or as required by law. Please check back periodically to ensure you have the most up to date information.
Our contact details
You can contact us at any time in order to query the data we have stored about you, to update your data, to complain or to ask us to remove your data (right to be forgotten). Contact the Data Protection Officer via the website contact form.